Privacy Policy

Introduction

Data protection is very important to our company. In general, you can use our website without providing any personal information. If a data subject wishes to use specific services from our company online, however, it may become necessary to process personal data. If the processing of personal data is necessary and there is no statutory basis for this processing, we generally request consent from you, the data subject.

The processing of personal data, such as name, address, e-mail address or phone number of a data subject, is always performed in compliance with the EU General Data Protection Regulation (GDPR) effective May 25, 2018 and other applicable laws. In this data protection declaration, our company wishes to provide information about the type, scope and purpose of the personal data we process and to inform you of your rights as a potential data subject.

Our company has introduced many technical and organizational measures to ensure the most comprehensive protection possible for processed personal data. Nonetheless, Internet-based data transfers are generally susceptible to security vulnerabilities, which means absolute protection is not possible.

Additional privacy notices

The data collected in the context of the sweepstake will be electronically processed to carry out the sweepstake. These data will be deleted after the end of the sweepstake.

The data collected during the process of subscribing to the newsletter will be electronically processed and stored to handle sending our newsletter. We will use your e-mail address and possibly your name to send you (to the extent possible, individual) information regarding products, promotions, sweepstakes, and news from the online shop and surveys regarding customer satisfaction. After you have ordered products, you will have the opportunity to give us an evaluation.

For our websites and in newsletters, we use different web analysis services and tools that use so-called cookies, i.e. small text files that are stored on your computer and that allow for analyzing usage (see our privacy policy). With your consent, we will use that information to create personalized usage profiles, mapped to you and/or your e-mail address, to better customize any promotional items TrueFit-Shop may direct to you in the form of a newsletters, on-site ads, or print advertising to your personal interests and to improve our web offers. In particular, the analysis of user behavior includes evaluating which areas you linger in and which links you click there. You can revoke your consent at any time with future effect.

You can cancel your subscription to our newsletter on our website. You will find the link to the sign-out page at the end of each newsletter. You can revoke your consent to the storage and/or usage of the data for advertising purposes at any time. This will not affect your participation in the sweepstake or your usage of other services on this website.

Definitions

Our company’s data protection declaration is based on the GDPR. Our data protection declaration should be easy to read and easy to understand. To ensure this, we define the terms used in advance:

1.1 Personal data

Personal data means “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person” (GDPR Article 4(1)).

1.2 Data subject

A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

1.3 Processing

Processing means any operation or set of operations that is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

1.4 Restriction of processing

Restriction of processing means the marking of stored personal data with the aim of limiting its processing in the future.

1.5 Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

1.6 Pseudonymisation

Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information. This additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

1.7 Controller (person responsible for processing)

A controller, or person responsible for processing, is the natural or legal person, public authority, agency or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.8 Processor

A processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

1.9 Recipient

Recipient means a natural or legal person, public authority, agency or other body to which the personal data is disclosed, whether a third party or not. However, public authorities that may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law are not regarded as recipients.

1.10 Third party

Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

1.11 Consent

Consent means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Name/adress of the data controller

The controller as defined in the GDPR is:
Simon Patz
Raiffeisenring 3
61200 Wölfersheim
Germany

e-mail: support@truefit-shop.com

How Do I Track My Order or Return?

Simon Patz
Raiffeisenring 3
61200 Wölfersheim
Germany

e-mail: support@truefit-shop.com

Tel. +49 (0) 15231934215

Our company’s website uses cookies. Cookies are text files that are saved in a computer system through a web browser.

Many websites and servers use cookies. Many cookies contain a cookie ID. A cookie ID is a unique cookie code. It consists of a character string that enables websites and servers to be assigned to the specific web browser in which the cookie has been stored. This enables the visited websites and servers to distinguish the individual browser of the data subject from other web browsers containing other cookies. A certain web browser can be recognised and identified by means of the unique cookie ID. By using cookies, TrueFit is able to provide you with user-friendly services that would not be possible without setting cookies.

A cookie makes it possible for us to optimise the information and offerings on our website for the user’s benefit. As mentioned above, cookies enable us to recognise repeat visitors to our website. The purpose of this recognition is to make it easier to use our website. Website visitors who use cookies, for example, do not have to enter their access credentials again during every visit, because the website takes this information from the cookie saved on the user’s computer system. Another example is the cookie for a shopping cart in the online shop. The online shop uses a cookie to record the articles that a customer has placed in his or her virtual shopping cart.

You can prevent the setting of cookies by our website at any time by configuring the web browser you use and in this way, permanently object to the setting of cookies. Apart from this, cookies already set can be deleted at any time via a web browser or other software programs. This is possible in all common web browsers. If you deactivate cookies in your web browser, you may not be able to use all the functions on our website to the full extent.

Recording of general data and information

Every time the TrueFit website is called by a data subject or an automated system, it records a certain amount of general data and information. This general data and information is stored in the log files of the server. The recorded data can include the browser types and versions used, the operating system used by the accessing system, the website from which an accessing system reaches our website (the referrer), the web pages that are accessed on our website by an accessing system, the date and the time of an access to the website, the Internet Protocol address (IP address), the Internet service provider of the accessing system and other similar data and information that we use for crime prevention in the case of attacks on our IT systems.

When using this general data and information, TrueFit does not draw any conclusions on the data subject. Instead, this information is rather necessary to deliver the contents of our website correctly, to optimise the contents of our website, to guarantee the permanent functionality of our IT systems and the technology of our website and to provide the information necessary for prosecution to law enforcement authorities in case of a cyberattack. This anonymously collected data and information is analysed by TrueFit statistically, with the aim of increasing data protection and data security at our company, to ultimately ensure the optimum level of protection for the personal data we process. The anonymous data of the server log files is stored separately from any and all personal data specified by a data subject.

Contact possibility via the website

Our company’s website contains information that enables quick electronic contact with our company, as well as direct communication with us, which also includes a general address for electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject is stored automatically. Such personal data transmitted on a voluntary basis by a data subject to the data controller is stored for the purpose of processing or contacting the data subject. This personal data is not passed on to third parties.

Routine erasure and blocking of personal data

The data controller will only process and store the personal data of the data subject for the period necessary to achieve the processing purpose, or as far as this is granted by the legislator in laws or regulations to which the controller is subject. If the storage purpose is no longer applicable, or if a storage period prescribed by the legislator expires, the personal data is routinely blocked or erased in accordance with legal requirements.

Rights of the data subject

8.1 Right of confirmation

Every data subject has the right to obtain from the controller the confirmation as to whether or not personal data concerning him or her is being processed. If a data subject wishes to avail himself or herself of this right of confirmation, he or she may contact our data privacy officer or any other employee of the controller at any time.

8.2 Right of access

Each data subject has the right to obtain from the controller free information about his or her personal data stored at any time, as well as a copy of this information. Furthermore, the directives and regulations grant the data subject access to the following information:

the purposes of the processing
the categories of personal data that will be processed
the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or at international organizations
where possible, the planned period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing
the existence of the right to lodge a complaint with a supervisory authority
where the personal data is not collected from the data subject, all available information as to their source
the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject

Furthermore, the data subject has the right to obtain information as to whether personal data is transferred to a third country or to an international organization. Where this is the case, the data subject has the right to be informed of the appropriate safeguards relating to the transfer.
If a data subject wishes to avail himself or herself of this right of access, he or she may contact our data protection officer at any time.

8.3 Right to rectification

Each data subject has the right to obtain from the controller the rectification of inaccurate personal data concerning him or her without undue delay. Taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement.
If a data subject wishes to exercise this right to rectification, he or she may contact our data protection officer at any time.

8.4 Right to erasure (Right to be forgotten)

Each data subject has the right to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller has the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
The data subject withdraws consent upon which the processing is based according to Article 6 (1)(a) or Article 9 (2)(a) of the GDPR, and where there is no other legal basis for the processing.
The data subject objects to the processing pursuant to Article 21 (1) of the GDPR and there are no overriding legitimate reasons for the processing, or the data subject objects to the processing pursuant to Article 21 (2) of the GDPR.
The personal data has been unlawfully processed.
The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
The personal data has been collected in relation to the offer of information society services referred to in Article 8 (1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by our company, he or she may contact our data protection officer at any time. Our data protection officer will promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17 (1) of the GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. The data protection officer will arrange the necessary measures in individual cases.

8.5 Right to restriction of processing

Each data subject has the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful and the data subject opposes the erasure of the personal data and instead requests the restriction of its use.
The controller no longer needs the personal data for the purposes of the processing, but it is required by the data subject for the establishment, exercise or defence of legal claims.
The data subject has objected to processing pursuant to Article 21 (1) of the GDPR pending the verification of whether the legitimate interests of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by our company, he or she may contact our data protection officer at any time. The data protection officer will arrange the restriction of processing.

8.6 Right to data portability

Each data subject has the right to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, as long as the processing is based on consent pursuant to Article 6 (1)(a) or Article 9 (2)(a) of the GDPR, or on a contract pursuant to Article 6 (1)(b) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20 (1) of the GDPR, the data subject has the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

To assert the right to data portability, the data subject may contact our data protection officer at any time.

8.7 Right to object

Each data subject has the right to object, on grounds relating to his or her particular situation to processing of personal data concerning him or her at any time, which is based on Article 6 (1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.

Our company will no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate interests for the processing that override the interests, rights and freedoms of the data subject, or need it for the establishment, exercise or defence of legal claims.

If our company processes personal data for direct marketing purposes, the data subject has the right to object to processing of personal data concerning him or her for such marketing at any time. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to our company processing his or her data for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by our company for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To exercise the right to object, the data subject may contact our data protection officer at any time.

8.8 Automated individual decision-making, including profiling

Each data subject has the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision is not necessary for entering into, or for the performance of, a contract between the data subject and a data controller, or is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or is not based on the data subject’s explicit consent.

If the decision is necessary for entering into, or for the performance of, a contract between the data subject and a data controller, or it is based on the data subject’s explicit consent, our company will implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may contact our data protection officer at any time.

8.9 Right to withdraw data protection consent

Each data subject has the right to withdraw his or her consent to processing of his or her personal data at any time. If the data subject wishes to exercise the right to withdraw the consent, he or she may contact our data protection officer at any time.

Data protection for applications and the application procedures

The data controller collects and processes the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents to the controller by e-mail or by means of a web form on the website. If our company concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If our company does not conclude an employment contract with the applicant, the application documents shall be automatically erased six months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure. Other legitimate interest in this relation is, for example, a burden of proof in a procedure under the General Act on Equal Treatment (AGG).

Order handling in our online shop and customer accounts

We process data from our customers in the course of order transactions in our online shop, to enable them to select and order the selected products and services, as well as enable their payment, and delivery or execution.

The processed data includes continuance data, communication data, contract data and payment data, and the data subjects include our customers, potential customers and other business partners. The data is processed for the purpose of supplying contractual services in the framework of operating our online shop, billing, delivery and the customer services. In this process, we set session cookies to save the contents of the shopping cart and permanent cookies to save the login status.

The processing is based on Article 6 (1) (b), performance of ordering transactions, and 6(1)(c), legal obligation for archiving, of the GDPR. The relevant information is required to justify and fulfil the contract. We only disclose this data to third parties in the framework of delivery, payment, or statutory permissions and requirements regarding legal advisors and public authorities. The data will only be processed in third countries if this is required for contract fulfilment (for example, upon customer request during delivery or payment).

A user can optionally create a user account, which in particular enables them to view their placed orders. Users are informed of the information required for this during the registration process. User accounts are not public and cannot be indexed by search engines. When a user terminates his or her user account, the user account data is deleted, provided its retention is not necessary for compliance with commercial or tax laws pursuant to Article 6 (1) (c) of the GDPR. Information in the customer account is retained until its deletion and subsequent archiving in the case of a legal obligation. In case of a cancellation, it is up to the user to save his or her data before the contract ends.

During the registration process, subsequent logins and usage of our online services, we save the IP address and date and time of the respective user action. This data is stored based on our legitimate interests, as well as in the interests of users in protecting their data against abuse and other unauthorised use. This data is generally not disclosed to third parties, unless this is required to enforce our claims or if there is a legal obligation to do so pursuant to Article 6 (1) (c) of the GDPR.

The deletion is performed after the expiration of statutory warranty and other comparable requirements. The necessity of retaining the data is reviewed every three years; if statutory archiving requirements apply, the data is deleted after its term expires (end of commercial retention requirements (6 years) and tax-related retention requirements (10 years)).
In the case of returns, we use the DHL Return Portal to create the return shipment label and send it to the customer making the return. This is done preferably via e-mail. If no e-mail address is available, we deliver the label via regular mail.
DHL does not pass on or save this data.

Comments and posts

When users leave comments or other posts, their IP addresses can be saved for seven days, on the basis of our legitimate interests pursuant to Article 6 (1) (f) of the GDPR. This is done for our own security, in case someone posts illegal content in comments or elsewhere (insults, forbidden political propaganda, etc.). In this case, we could be prosecuted for the comment or post ourselves and therefore have a legitimate interest in ascertaining the author’s identity.

Furthermore, based on our legitimate interests pursuant to Article 6 (1) (f) of the GDPR, we reserve the right to process the user’s information for the purpose of identifying spam.

Tracking tools

Data protection provisions regarding the use and application of Google Analytics
On this website, the controller has integrated the component of Google Analytics (with the anonymiser function). Google Analytics is a web analytics service. Web analytics is the collection, gathering and analysis of data about the behaviour of visitors to websites. A web analysis service collects, inter alia, data about the website from which a person has come (the “referrer”), which sub-pages were visited or how often and for what duration a sub-page was viewed. Web analytics are mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

For the web analytics through Google Analytics the controller uses the application “_gat. _anonymizeIp”. By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymised when accessing our website from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyse the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our website for us.

Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyse the use of our website. With each call-up to one of the individual pages of this website, which is operated by the controller and into which a Google Analytics component was integrated, the web browser on the information technology system of the data subject is automatically prompted to submit data through the respective Google Analytics component for the purpose of analysis to Google. During the course of this technical procedure, Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.

The cookie is used to store personal information, such as the access time, the location from which the access was made and the frequency of visits of our website by the data subject. With each visit to our website, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass this personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the web browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.

In addition, the data subject has the possibility of objecting to a collection of data that is generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google Analytics, through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-on is considered an objection by Google. If the information technology system of the data subject is later deleted, formatted or newly installed, then the data subject must reinstall the browser add-on to disable Google Analytics. If the browser add-on is uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-on.

Further information and the applicable data protection provisions of Google may be retrieved under www.google.com/intl/en/policies/privacy/ and under www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following link: www.google.com/analytics/.

Data protection provisions regarding the use and application of Google Remarketing
This website has integrated services by Google Remarketing. Google Remarketing is a feature of Google AdWords that allows a company to display advertising to Internet users who have previously visited its website. The integration of Google Remarketing therefore allows a company to create user-based advertising and thus show relevant advertisements to interested Internet users.

The operator of the Google Remarketing services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

The purpose of Google Remarketing is the insertion of interest-relevant advertising. Google Remarketing allows us to display ads on the Google network or on other websites that are based on individual needs and matched to the interests of Internet users.

Google Remarketing sets a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google enables the recognition of the visitor of our website if he or she subsequently calls up websites that are also members of the Google advertising network. With each call-up to a website on which the service has been integrated by Google Remarketing, the web browser of the data subject identifies itself automatically to Google. During the course of this technical procedure, Google receives personal information, such as the IP address or the surfing behaviour of the user, which Google uses, inter alia, for the insertion of interest relevant advertising.

The cookie is used to store personal information, such as the web pages visited by the data subject. Each time a person visits our web pages, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass this personal data collected through the technical procedure to third parties.

In addition, the data subject can object to interest-related advertising by Google at any time. For this purpose, the data subject must call up the link to www.google.com/settings/ads and select the desired settings on each web browser used by the data subject.

Further information and the applicable data protection provisions of Google may be retrieved under www.google.com/intl/en/policies/privacy/.

Data protection provisions regarding the use and application of Google AdWords
The controller has integrated Google AdWords on this website. Google AdWords is a service for Internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which ads on Google’s search results are only displayed when the user utilises the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords.

The operating company of Google AdWords is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of the search engine Google and an insertion of third-party advertising on our website.

If a data subject reaches our website via a Google ad, a conversion cookie is placed on the information technology system of the data subject through Google. The definition of cookies is explained above. A conversion cookie loses its validity after 30 days and is not used to identify the data subject. If the cookie has not expired, the conversion cookie is used to check whether certain sub-pages, such as the shopping cart from an online shop system, were called up on our website. Through the conversion cookie, both Google and the controller can understand whether a person who reached our website via an AdWords ad generated sales, that is, executed or cancelled a sale of goods.

The data and information collected through the use of the conversion cookie is used by Google to create visit statistics for our website. These visit statistics are used to determine the total number of users who have visited our website due to AdWords ads, to ascertain the success or failure of each AdWords ad and to optimise our AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive information from Google that could identify the data subject.

The conversion cookie stores personal information, such as the web pages visited by the data subject. Each time a person visits our web pages, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass this personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the web browser used would also prevent Google from setting a conversion cookie on the information technology system of the data subject. In addition, cookies already in use by Google AdWords may be deleted at any time via a web browser or other software programs.

Further information and the applicable data protection provisions of Google may be retrieved under www.google.com/intl/en/policies/privacy/.

Data protection provisions regarding the use and application of Facebook
The controller has integrated components of the enterprise Facebook on this website. Facebook is a social network. A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network can serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Among other things, Facebook allows social network users to create private profiles, upload photos and network through friend requests.

The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a data subject lives outside of the United States or Canada, the controller is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

With each call-up to one of the individual pages of this Internet website, which is operated by the controller and into which a Facebook component (Facebook plug-in) was integrated, the web browser on the information technology system of the data subject is automatically prompted through the respective Facebook component to download a display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook plug-ins can be accessed under developers.facebook.com/docs/plugins/. During the course of this technical procedure, Facebook is made aware of what specific sub-site of our website was visited by the data subject.

If the data subject is logged in on Facebook at the same time, Facebook detects with every call-up to our website by the data subject – and for the entire duration of their stay on our website – which specific sub-site of our website was visited by the data subject. This information is collected through the Facebook component and associated with the respective Facebook account of the data subject. If the data subject clicks one of the Facebook buttons integrated into our website, such as the “Like” button, or if the data subject submits a comment, then Facebook matches this information with the personal Facebook user account of the data subject and stores the personal data.

Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in on Facebook at the same time when visiting our website. This occurs regardless of whether the data subject clicks the Facebook component or not. If such a transmission of information to Facebook is not desired by the data subject, then he or she can prevent this by logging off from their Facebook account before a call-up to our website is made.

The data policy published by Facebook, which is available at facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. In addition, it contains explanations about the setting options Facebook offers to protect the privacy of the data subject. There are also several applications available that enable data subjects to block the transmission of data to Facebook, such as the Facebook Blocker by vendor Webgraph, which can be obtained from webgraph.com/resources/facebookblocker/. The data subject can use such applications to block the transmission of data to Facebook.

Use of Facebook Remarketing
This website uses the remarketing function “Custom Audiences” of Facebook Inc. (“Facebook”). The purpose of this function is to present visitors to this website with advertisements (“Facebook Ads”) geared to their interests when they access the social network Facebook. The Facebook remarketing tag has been implemented on this website for this purpose. This tag establishes a direct link to the Facebook servers when an individual visits our website. This entails a message being sent to the Facebook server stating that you have visited this website and Facebook associating this information with your personal Facebook account. For more details on the collection and use of the data as well as your respective rights and options to protect your privacy please see the Facebook privacy policy at

https://www.facebook.com/about/privacy/

Alternatively, you can deactivate the “Custom Audiences” remarketing function on the www.facebook.com/settings/
page. You will need to be logged into Facebook at the time.

Data protection provisions regarding the use and application of functions of the Amazon Partner Program
As a participant in the Amazon Partner Program, the controller has integrated Amazon components on this website. The Amazon components were designed by Amazon with the aim of referring customers through advertising to the various Internet sites of the Amazon Group, particularly to Amazon.co.uk, Local.Amazon.co.uk, Amazon.de, BuyVIP.com, Amazon.fr, Amazon.it and Amazon.es, in exchange for commission payments. By using the Amazon components, the controller can generate advertising revenues.

The operating company of these Amazon components is Amazon EU S.à.r.l, 5 Rue Plaetis, L-2338 Luxembourg, Luxemburg.

Amazon sets a cookie on the information technology system of the data subject. The definition of cookies is explained above. With each call-up to one of the individual pages of this website, which is operated by the controller and into which an Amazon component was integrated, the web browser on the information technology system of the data subject is automatically prompted through the respective Amazon component to submit data for the purpose of online advertising and the settlement of commissions to Amazon. Within this technical procedure, Amazon receives personal information that helps Amazon track the origin of orders submitted to Amazon and subsequently create commission settlements. Among other things, Amazon can confirm that the data subject clicked a partner link on our web page.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the web browser used would also prevent Amazon from setting a cookie on the information technology system of the data subject. In addition, cookies already set by Amazon can be deleted at any time via a web browser or other software programs.

Further information and the applicable data protection provisions of Amazon may be retrieved under www.amazon.com/gp/help/customer/display.html/ref=footer_privacy/146-1616518-3199608.

Data protection provisions regarding the use and application of Instagram
The controller has integrated components of the Instagram service on this website. Instagram is a service that is classified as an audiovisual platform, which allows users to share photos and videos, as well as disseminate such data in other social networks.

The operating company of the services offered by Instagram is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, United States.

With each call-up to one of the individual pages of this website, which is operated by the controller and on which an Instagram component (Insta button) was integrated, the web browser on the information technology system of the data subject is automatically prompted through the respective Instagram component to download a display of the corresponding Instagram component from Instagram. During the course of this technical procedure, Instagram becomes aware of what specific sub-page of our website was visited by the data subject.

If the data subject is logged in at the same time on Instagram, Instagram detects with every call-up to our website by the data subject – and for the entire duration of their stay on our website – which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Instagram component and is associated with the respective Instagram account of the data subject. If the data subject clicks one of the Instagram buttons integrated on our website, then Instagram matches the transmitted data and information with the personal Instagram user account of the data subject and stores and processes the personal data.

Instagram receives information via the Instagram component that the data subject has visited our website provided that the data subject is logged in at Instagram at the time of the call to our website. This occurs regardless of whether the person clicks the Instagram button or not. If such a transmission of information to Instagram is not desired by the data subject, then he or she can prevent this by logging off from their Instagram account before a call-up to our website is made.

Further information and the applicable privacy policy of Instagram can be retrieved under help.instagram.com/155833707900388 and www.instagram.com/about/legal/privacy/.

Data protection provisions regarding the use and application of Twitter
The controller has integrated components of the Twitter service on this website. Twitter is a multilingual, publicly-accessible microblogging service on which users can publish and spread “tweets”, that is, short messages, which are limited to 140 characters. These short messages are available for everyone, including those who are not logged on to Twitter. The tweets are also displayed to “followers” of the respective user. Followers are other Twitter users who follow a user’s tweets. Furthermore, Twitter allows you to address a wide audience via hashtags, links or retweets.

The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, United States.

With each call-up to one of the individual pages of this website, which is operated by the controller and on which a Twitter component (Twitter button) was integrated, the web browser on the information technology system of the data subject is automatically prompted through the respective Twitter component to download a display of the corresponding Twitter component from Twitter. Further information about the Twitter buttons is available at dev.twitter.com/web/tweet-button. During the course of this technical procedure, Twitter gains knowledge of what specific sub-page of our website was visited by the data subject. The purpose of the integration of the Twitter component is to allow our users to retransmit contents from this website, to publicise this website in the digital world and to increase our visitor numbers.

If the data subject is logged in on Twitter at the same time, Twitter detects with every call-up to our website by the data subject and for the entire duration of their stay on our website which specific sub-page of our website was visited by the data subject. This information is collected through the Twitter component and associated with the respective Twitter account of the data subject. If the data subject clicks one of the Twitter buttons integrated on our website, then Twitter assigns the transmitted data and this information to the personal Twitter user account of the data subject and stores and processes the personal data.

Twitter receives information via the Twitter component that the data subject has visited our website, provided that the data subject is logged in on Twitter at the time of the call-up to our website. This occurs regardless of whether the person clicks the Twitter component or not. If such a transmission of information to Twitter is not desired by the data subject, then he or she can prevent this by logging off from their Twitter account before a call-up to our website is made.

The applicable privacy policy of Twitter can be accessed under twitter.com/privacy.

Data protection provisions regarding the use and application of Xing
The controller has integrated components of Xing on this website. Xing is an Internet-based social network that enables users to connect with existing business contacts and to create new business contacts. The individual users can create a personal profile of themselves at Xing. Companies can, among other things, create company profiles or publish jobs on Xing.

The operating company of Xing is XING SE, Dammtorstraße 30, 20354 Hamburg, Germany.

With each call-up to one of the individual pages of this website, which is operated by the controller and on which a Xing component (Xing plug-in) was integrated, the web browser on the information technology system of the data subject is automatically prompted through the respective Xing component to download a display of the corresponding Xing component from Xing. Further information about the Xing plug-ins can be accessed at dev.xing.com/plugins. During the course of this technical procedure, Xing gains knowledge of what specific sub-page of our website was visited by the data subject.

If the data subject is logged in on Xing at the same time, Xing detects with every call-up to our website by the data subject – and for the entire duration of their stay on our website – which specific sub-page of our website was visited by the data subject. This information is collected through the Xing component and associated with the respective Xing account of the data subject. If the data subject clicks the Xing button integrated on our website, e.g. the “Share” button, then Xing assigns this information to the personal Xing user account of the data subject and stores the personal data.

Xing receives information via the Xing component that the data subject has visited our website, provided that the data subject is logged in at Xing at the time of the call to our website. This occurs regardless of whether the person clicks the Xing component or not. If such a transmission of information to Xing is not desired by the data subject, then he or she can prevent this by logging off from their Xing account before a call-up to our website is made.

The privacy policy published by Xing, which is available at www.xing.com/privacy, provides information on the collection, processing and use of personal data by Xing. In addition, Xing has published privacy notices for the Xing share button under www.xing.com/app/share.

Data protection provisions regarding the use and application of YouTube
The controller has integrated components of YouTube on this website. YouTube is an Internet video portal that enables video publishers to post video clips for free and other users to view, review and comment on them free of charge as well. YouTube allows the publication of all kinds of videos, so you can access full movies and TV broadcasts as well as music videos, trailers and videos made by users via the Internet portal.

The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, United States. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

With each call-up to one of the individual pages of this website, which is operated by the controller and on which a YouTube component (YouTube video) was integrated, the web browser on the information technology system of the data subject is automatically prompted through the respective YouTube component to download a display of the corresponding YouTube component. Further information about YouTube can be obtained from www.youtube.com/yt/about/en/. During the course of this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our website was visited by the data subject.

If the data subject is logged in on YouTube, YouTube recognises with each call-up to a sub-page that contains a YouTube video, which specific sub-page of our website was visited by the data subject. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.

YouTube and Google will receive information through the YouTube component that the data subject has visited our website, if the data subject at the time of the call to our website is logged in on YouTube; this occurs regardless of whether the person clicks a YouTube video or not. If such a transmission of this information to YouTube and Google is not desired by the data subject, then he or she can prevent this by logging off from their YouTube account before a call-up to our website is made.

YouTube’s privacy policy, available at www.google.com/intl/en/policies/privacy/, provides information about the collection, processing and use of personal data by YouTube and Google.

Data protection provisions regarding PayPal as a method of payment
The controller has integrated components of PayPal on this website. PayPal is an online service provider for payments. Payments are processed via PayPal accounts, which constitute virtual personal or business accounts. PayPal also offers the option of processing virtual payments via credit cards, if a user does not have a PayPal account. A PayPal account is managed through an e-mail address, and therefore no conventional account number exists. PayPal allows online payments to be made to third parties, and also payments to be received. In addition, PayPal performs custodian functions and offers purchaser protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxemburg.

If the data subject selects “PayPal” as a payment method during the order process in our online shop, the data subject’s data is automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transmission of the personal data required to process the payment.

The personal data transmitted to PayPal usually comprises first name, last name, address, e-mail address, IP address, telephone number, mobile telephone number or other data required to process the payment. Personal data concerning the respective order is considered necessary to conclude the purchase contract.
Data is transferred to process the payment and prevent fraud. The controller will transmit personal data to PayPal, particularly if there is a legitimate interest in such transmission. PayPal may potentially transmit the personal data exchanged between PayPal and the controller to credit rating agencies. Such transmission enables identity checks and credit checks to be carried out.

PayPal may pass the personal data to associated companies and service providers or subcontractors, insofar as this is required to fulfil contractual obligations or the data is to be processed on behalf of a third party.

The data subject has the opportunity to revoke the consent given to PayPal to use their personal data at any time. A revocation does not affect personal data that has to be processed, used or transmitted for (contractual) payment processing.

The applicable data protection provisions of PayPal can be retrieved from www.paypal.com/uk/webapps/mpp/ua/privacy-full.

Subscription to our newsletter
On the TrueFit website, users are given the opportunity to subscribe to our company’s newsletter. The input mask used for this purpose determines what personal data is provided to the controller when subscribing to the newsletter.

TrueFit informs its customers and business partners at regular intervals about the company’s offerings by means of a newsletter. The company’s newsletter can only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject subscribes to the newsletter. For legal reasons, a confirmation e-mail is sent to the e-mail address initially registered by a data subject as part of the double opt-in process. This confirmation e-mail is used to check whether the owner of the e-mail address as the data subject has authorised the sending of the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of registration, as well as the date and time of the registration. The collection of this data is necessary to reconstruct the (potential) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of providing legal protection to the controller.

The personal data collected during the course of registration will only be used for sending our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or for the associated registration, as could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. The subscription to our newsletter can be terminated by the data subject at any time. The provided consent to the storage of personal data, which the data subject has granted for receiving the newsletter, can be revoked at any time. Every newsletter contains a corresponding link for the purpose of revoking consent. It is also possible to unsubscribe to the newsletter on the controller’s website at any time or to notify the controller of your wish to unsubscribe by other means.

The data saved when you sign up for the newsletter is also passed on to Quentn, which saves it. If you have a customer account for our online shop and subscribe to the newsletter through it, the customer data you have provided is also passed on to Quentn. The data collected for subscription to the newsletter is not provided to any other third parties.

Quentn eMarketing Systems AG (Stralauer Platz 34, 10243 Berlin, Germany; www.Quentn.com) is used to handle the technical dispatch of our newsletter. This Austrian company, with offices in Berlin, provides software and infrastructure to its clients to deliver permission-based electronic messages to their recipients. Quentn takes its responsibility towards the recipients of such messages seriously and has implemented a no tolerance spam policy. If you have granted permission, as described below, TrueFit uses the preferences gathered based on the pseudonymised user profile and merges your e-mail address with this user profile for the purpose of creating the content and design for your personalised newsletter.
In addition, Quentn offers a variety of analytics options for determining how the dispatched newsletters are opened and used, for example, how many users received an e-mail, whether e-mails were rejected and whether users have unsubscribed from a list after receiving an e-mail. These analyses are only conducted at group level, however; we do not use them to analyse individuals.

For more information about data protection at Quentn, visit: https://quentn.com/datenschutz

Newsletter tracking
The newsletters from TrueFit contain tracking pixels. A tracking pixel is a miniature graphic embedded in e-mails that are sent in HTML format, to enable log file recording and analysis. This allows the statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, TrueFit can see if and when an e-mail was opened by a data subject, and which links in the e-mail the data subject followed.

Such personal data collected in the tracking pixels contained in the newsletters is stored and analysed by the controller to optimise the sending of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. This personal data will not be passed on to third parties. Data subjects are entitled to revoke the respective separate declaration of consent provided by means of the double-opt-in process at any time. After a revocation, this personal data will be deleted by the controller. TrueFit automatically regards a request to unsubscribe from the newsletter as a revocation.

Google ReCaptcha
We use the bot recognition function (“ReCaptcha”) supplied by provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, for example, for entries on online forms. Privacy policy: www.google.com/policies/privacy/, opt-out: adssettings.google.com/authenticated.

Google Maps
We integrate maps provided by the “Google Maps” service by provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. In particular, the data collected for processing may include the user’s IP address and location data, but not without their consent (which is usually controlled by the mobile phone settings). This data may be processed in the United States. Privacy policy: www.google.com/policies/privacy/, opt-out: adssettings.google.com/authenticated.

Userlike Live-Chat
This website uses Userlike, a live chat software provided by Userlike UG. Userlike uses “cookies”, text files placed on your computer, enabling you to have personal real-time chats on this website. The data collected will not be used to identify a visitor personally and neither will it be aggregated with any personal data of this user. The saved chat data will be deleted after 12 months. For more details, please visit our Privacy Policy page.

Responsible data protection supervisory authority

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz (The State Officer for Privacy and Freedom of Information of Rhineland-Palatinate)
Hintere Bleiche 34
D-55116 Mainz
Germany

Phone: +49 (0) 61 31 2 08 24 49
Fax: +49 (0) 61 31 2 08 24 97
e-mail: poststelle(at)datenschutz.rlp.de

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

Changes to the data protection declaration

We reserve the right to change our security and data protection provisions, should this become necessary due to technological developments. In such cases, we will also change our data protection declaration accordingly. Please always observe the latest version of our data protection declaration.
(06/2018)